- 100% graphical interface, Drag and drop building blocks
- Record from a phone or upload studio quality files in a few clicks
- Offer prompts in multiple languages
- Filtering based on caller or called number
- Routing through blind or supervised transfer
- Manage calendars: Days off, Holiday periods, Different calendars can be used according to scripts
- Multi-tenant operations and reports
- Built-in statistics: Call log, Analyze why calls were lost, Optimize the caller experience
- IVR option: Collect information and Route calls based on information from your database
- Connect thru SIP to the communication server, Scalable virtual software
- Backup / Restore: Possibility to transfer backup to a remote storage (NFS)
business, a telephone call is often the first point of contact. Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
Provide your callers a great service experience by starting off with a courteous greeting and routing them directly to employees, departments or voicemail. The programming interface is intuitive with prompts that can be easily customized plus routing rules that instantly adapt to new business needs.